The shows every night were average or below standards and guests have to queued up a long line to get in. Not too many entertainments spots within the ship liked we experiences with Voyager of the Seas or Navigator of the Seas before. A la cart foods in the restaurant were quite simple and repeated the same every 2 nights. Big chaos in the restaurant in the first few days, guests had to queue up a long line to get in and in the same table some guests already finished dessert and another still waiting for appetizers and finally they forgot to serve tea or coffee after meals. Very disappointed experience so a lot of guests have chosen to go to the Buffet areas instead.
We did book 5 Balcony rooms but ended up with 4 Balcony rooms ( 8 completely new to Royal Caribbean) in deck 9 and we had to stay in Interior state room in deck 12 ( we are Gold member of Royal Caribbean). We did complained about this several times but nothing happened.
We booked as a group of 10 to celebrate our 30th Anniversary on cruise ship. 8 of our friends were longtime Princess cruise member and this time because of our special occasion they followed our advise to travel with Royal Caribbean ( because we had very good experiences with our RC trips before and currently Gold membership with RC). We did booked 5 Balcony state rooms , My friends, who were new to Royal Caribbean but all got the Balcony state rooms except for us who invited new members to RC to celebrate our big day and currently hold Gold membership card got Interior state room. We did contact the management of RC several times at least 4 months before the ship depart but nothing happened. We now come up with a conclusion that the policy of Royal Caribbean is to favor the new customers and ignore the members. We will return your membership and choose different cruise lines to travel in the future.