Carnival Horizon Review

4.0 / 5.0
479 reviews

Carnival Horizon - New Ship, Maiden NY to Caribbean Voyage, May 28, 2018 - 8 day

Review for the Eastern Caribbean Cruise on Carnival Horizon
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crancowboy1
10+ Cruises • Age 50s

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Value for Money
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Additional details

Sail Date: May 2018
Traveled with children

This was our 7th Carnival cruise, have also done 9 Princess cruises, switched to Carnival when our son was born. Hitting the Breeze again in February 2019 but then probably done with Carnival.

We had a great vacation. Cruises are forever the best value for your vacation dollar, and you can do whatever you want, when you want.

The Horizon is really nice, big, beautiful, new. Frankly, though, it was like a new Doubletree hotel....nice, new, but in a couple of years, it's going to look really beat up. Didn't see much in the way of the usual quality workmanship you are accustomed to in ships. Felt Target-y. Already after 2 months carpets in the main areas are worn. It's understaffed, sorry to say Carnival, and so it's not getting the regular cleaning and maintenance it's going to need. And finally, for a new ship, it just wasn't working right. AC in our room worked only half the time....we and many other rooms complained to Guest Services regularly, they finally came and drained the coolant system for our room on the 3rd day for it to work, but it never got working fully. Our sliding door howled for 3 days before they came and fixed that. Mistakes in build...our friends had a Family Harbor Suite on the second floor that was beautiful, but was RIGHT BELOW the dishwashing area where all night and early morning they are loudly washing dishes...ultimately our friends had to move to a new room and get some money back...they couldn't sleep there, and others were complaining too. The much written about elevators are actually better than what people say....when it's not a busy time they work beautifully. However when it's busy, like during dinner, you could wait 10 to 15 minutes. I had read a lot of articles about the build of the ship while it was occurring...the strikes in Italy, the delays, the worries about quality and workmanship, and it looks like those issues have definitely impacted the Horizon. All in all, nothing that's going to completely ruin your vacation, but disappointing these issues exist. Hearing Carnival may be done with Italy and moving to Finland for their new ships...

Cabin Review

Cabin Balcony - King with Sofa, 1 Bath

New ship, so nice cabin, but exactly like all the other Carnival ships...nice LG Screen on wall. Had to rate poor because of the AC and Door problems....really disappointed, almost upset that this was such an issue. Woman came in to measure temp and within 15 seconds it read 75 degrees...she immediately ran out to tell GS.

Port Reviews

Grand Turk

Beach, pool, Margaritaville, port shops.....yes! One of the best cruise ports at sea.

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