Carnival Horizon Review

HORRIBLE

Review for the Eastern Caribbean Cruise on Carnival Horizon
User Avatar
Jackie56
6-10 Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: May 2018

The port was unorganized, the people were rude, the service was horrible. My stateroom attendant Frank was the joy of the cruise, big personality(experience goes a long way)I was on deck 1, this deck smelled like sewage and they had a nerve to regulate the central air in the room at night. The lido buffet was horrible for people that use a cane, the floor was slippery the entire cruise, the food wasn't the best. To make matters worse the elevator system had you standing for about 20 to 30 minutes, them trying to move luggages and people trying to get to and from. The casino experience was horrible, if you ordered a drink you had to wait 47minutes plus contacted a supervisor and a total of 3 servers and they had attitudes about their job. In good faith 53dollars was removed from my bill for that HORRIFIC trip. I got another trip in August but after that BYE BYe Carnival, back to the company I started with.Forgot to mention another staff member, Wade was very friendly from the beverage department. Only 1 eatery after 11pm and the pizza is plan or pepperoni, very dry.

Cabin Review

Cabin interior

My cabin was like all other cabins, well represented, clean.

Port Reviews

San Juan

The port had the same Companies in my neighborhood so no I wasn't impressed.The actually shops that the community own were two streets away. I'm on a cane and my walking ability is limited.

9 Helpful Votes
previous reviewnext review

Find a Carnival Horizon Cruise from $403

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.