We have had 7 cruises, 4 being with RCL and Ovation being our 5th and most likely our last with RCL! We flew to Hong Kong from Australia and were prepared for the chaos and larger volume of people that we were to encounter, so whilst embarkation was a little disorganised, it was to be expected. Our balcony room was well designed with a larger bathroom than experienced on previous ships and there was ample cupboard space for the 3 adults sharing the room. Only problem in the room was the very hard beds! Service from room attendant was great as were the other staff on board ship who in the bars appeared to have much time on their hands, but in the dining rooms were understaffed and run off their feet. I must say we did enjoy the Bionic bar and we feel this produced better drinks that in the actual bars.
The feel of the ship was not to my liking. Centrum of ship feels like a big shopping mall.
Dining experience was the biggest disappointment! Understandably the bulk of clientele were Asian and the ship catered for such, but choices if you didn’t want Asian was very limited and the quality very poor and usually over salted! Fruit choices were very limited in Windjammer and again it it obvious that the Standards of RCL has fallen greatly.