To see if Princess could make amends for problem laden Hawaiian cruise and restore faith in Princess. This was their chance, did they succeed, not only did they fail to resurrect their product in our eyes they reinforced our decision never ever again.

1) Get on board just before 5.00 pm and hear announcement “Muster drill will commence at 5.30 pm” we immediately go to a bar and ask for two drinks, waiter says “Yes Sir”. Waiter go to sort out drinks his Manager says No. Waiter informs us, we ask to speak to manager, manager reluctantly appears and we question his decision, he says can’t serve whilst Muster drill has commenced. Announcement says “ Muster drill will commence in ten minutes “ We ask manager to reconsider, No. Not a good start to the Cruise.

Picking up sunbed towels from the clean/new towel bin found several with large brown stains on them so threw them into the used bin, staff came to watch and as I found more stained towels and showed them one of them gave a classic Gallic shrug. Towels went in the bin. Sadly we found cabin towels also stained prior to our using them. Read more