This is our 10th Crystal cruise so we obviously like the line. Service is very good, but little things have been taken away, from chocolates on the pillow at night to overcrowded tenders.
The food is good but boring--it used to be very good and creative, Prego, the Italian specialty restaurant, and Umi Uma, the Japanese specialty restaurant, are excellent. The bar/bartenders are excellent, One night at Waterside, the main dining room, we spent almost an hour waiting for our food--and they were not busy, Waterside used to offer a steak option every night, now offerred less often and tasteless,The new Brazilian steakhouse provides mostly pork and the beef offerings are tasteless. The Marketplace, the buffet during the day, is open till 1:30 for lunch, but excursions often last longer and there is not a g option those days. The buffet is good, but changes little.
Cabins are old and only have one USB port and one electric outlet although there are ones hidden behind the bed. For most of the day the hot water supply is insufficient, Luxury should not include a cold shower,
Cabins are old and only have one USB port and one electric outlet although there are ones hidden behind the bed