We love visiting the British Isles and love the Prinsendam. We found this cruise as a great way to see many new places and avoid a long flight across the Atlantic. The Prinsendam is our favorite ship and this will be our fourth cruise on her. She does seem quite popular with experienced Holland America travelers, nearly all of the passengers were veteran Mariners. We were offered a low priced upgrade to a Neptune cabin and found it to be a great call. The biggest room we have ever had on any ship. Great choice for an Atlantic crossing. We were lucky to have great weather most of the trip, only rocky out of Miami and only a couple hours of rain in the British Isles. Even the locals were surprised by how sunny May was there.
The Prinsendam is our favorite ship in the fleet, no eternal hallways to navigate. Captain Dag and his crew were great and the service was excellent. Our suite was huge and we loved the staff in the Neptune lounge, especially Precious. Great service. We did have a late night plumbing issue but that was quickly taken care of. And one of the aft elevators was broken for most of the trip, but it didn't seem to affect us.
The Pinnacle Grill, main dining room and the Lido all had good service and a wide selection of food. We liked the salad bar offerings in the Lido a lot. We visited the Pinnacle for breakfast, lunch, and dinner. Very good service, but honestly the service in the main dining room was also very good. The only place we felt lacking was the Canaletto. The service was friendly and fast, but the menu didn't have enough Italian comfort food for me.
Very large. Will make it hard to go back to a verandah on our next trip. Perfect way to cross the Atlantic.