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American Empress Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
83 Reviews

Great cruise with one exception

American Empress Cruise Review by Jens56

7 people found this helpful
Trip Details
  • Sail Date: May 2018
  • Destination: the USA

Loved this cruise which sailed from Vancouver ,Washington to Clarkston Washington over 9 days .Not being American we didn’t really know anything about Lewis and Clark ,and mainly picked this cruise for the beautiful scenery, but learning about the Lewis and Clark expeditions was a bonus ,the Riverlorian was very informative and we enjoyed his commentary .The food ,the staff and the service were exceptional .The day excursions were great and well organised .The Entertainment was most enjoyable,but the standout was Frank in the Paddlewheel lounge ,he is a true entertainer !.Our only complaint was our room # 238.The room itself was really lovely and well serviced but on a couple of nights a ? Generator started up and it was like having a jet engine going in our room,we complained and they offered us a another room to sleep in just for the night but at 10.30pm the last thing we wanted to do was change rooms just to sleep,so we resorted to earplugs and got little sleep .We thought this was a one off thing but no it happened again several nights later when in port .They could not offer us any other rooms that didn’t have the same noise or the paddle wheel noise so we reluctantly stayed in that room.If we had known the noise was bad at the back end of the boat we would never have booked a room at the back end of the boat .The Staff did all they could to help but they need to make people aware that those rooms are noisy ,we couldn’t sit on our verandah as the noise out of the external air conditioning vents on the outside of the boat near our room did not entice us to sit out there.My advice is if you don’t like noise do not pick rooms near the stern of the boat

Jens56's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Shore Excursions
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Cabin Review

Cabin Frontier Deck 238

See my overall review

Port & Shore Excursion Reviews

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1 Reviews Written
7 Helpful Votes
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