Itinerary, service standards and inclusions were very good. Food was excellent and the cabins are spacious and comfortable.
The crew overall were very friendly and helpful and really are a highlight.
Ponant also provide some very effective fares for single travellers using sole-occupancy.
My only disappointments were:
1. the quality and value of some of the shore excursions. One in particular was rated moderate difficulty, but many able-bodied guests really struggled with it.
2. the poor satellite TV system which failed to automatically recover from the inevitable signal losses - it was necessary every time to change channels and back again when the satellite signal resumed.
3. the very expensive internet packages. Past guests get varying levels of free minutes (based on their status - but even the top level does not receive an "unlimited" package. Beyond the free minutes, additional packages are VERY expensive compared to competitors - and no "unlimited" packages are offered at all.
Spacious, well appointed and comfortable. My only criticism is the placement of the toilet in a room separate from the bathroom - with no washbasin.