Emerald had been very well recommended. Attended cruise show in Birmingham and got a good impression. Have done many European cruises and this cruise was to one of the few places we have not visited.
The Holiday was generally very good, staff and fellow passengers very nice.
The weather was extremely hot, 33C on some days and we found the excursions a little bit rushed. Would have preferred more time and less places.
Food was excellent and drinks plentiful. We would like to recommend the attention given us by Restaurant Manager, Slobodan & David. Also Magarita (think name correct, beautiful blonde) always smiling in bar and restaurant. Found restaurant rather noisy as all coming to dine around the same time.
The staff worked extremely hard and were always obliging.
The Captain & Nina Cruise Director always visible and willing to offer support and answer questions. Nina very knowledgeable and energetic! Would have liked more written information in Cabin re emergency procedures as due to Captain's foreign accent did not hear some of what was being said. The odd general thing like Church Service times for Sundays in towns visited on that day, in information folder in reception would be most helpful (this is frequently difficult to find on cruise boats and ships).
Thanks to Bernadette in reception for her remarkable patience when very busy.
Visiting Arnhem, the graves and war museum an opportunity to be taken and Maastricht if you are a follower of Andre Rieu. Antwerp RC Cathedral best we have seen.
Impressed by guide Hendrick (Amsterdam) and Edward (Arnhem).
Well equipped. Would have liked dressing table & chair space with more shallow drawers. Prefer full sliding doors as opposed to the Panorama balcony. Immaculately clean.
Cabin Steward Widowa was a star, thank you so much.