Avalon was more upscale than the last river cruise we went on 10 yrs ago. Our cruise director Andre was incredible! His evening briefings for the next day were very informative. We really enjoyed our extension in Lucerne. The staff was very accommodating! We would definitely choose Avalon again & would recommend it to others. We were hoping for a little bit more scenery along the Rhine. Several days were industrialized & not as scenic as the Rhône. It was quite windy when we tried viewing from the rooftop. The dining experience was very enjoyable. The trio that performed one evening was very entertaining. We would have maybe preferred dinner to be a tad bit earlier - maybe 6:30 rather than 7:00. It was nice to not have to bring any real dressy clothes for a formal night. Loved having only 120 passengers aboard! All in all it was a very pleasant experience.