The reason we selected Viking was because of the reputation of everything being included and not having to worry about being nickeled and dimed every time you turn around. I had researched all of the other river ships and no one could measure up to the service that Viking gives. The person that motivated me to book the cruise was Shane Bagely located in Corp. headquarters, Woodland Hills CA. No pressure, knowledge of everything we wanted and a sincere interest in this being the first river cruise he wanted this to be best experience he could arrange for us.
Everyone that greeted us on board generally treated us with warmth, professionalism, and attention to detail. The sweet we had was superb. The extra sitting room and balcony made a huge difference.
The staff from the moment you came on board greeted you with enthusiasm.
Spacious and always keep clean and well stocked. Bed and pillows superb.