We have Cruised with Regent before and always found it great, however this Alaskan Cruise left a lot to be desired.
We stayed at the Regent recommended Anchorage Hilton which certainly was not up to the standard we would expect....Most passengers arrived later in the day but there was little or no food available as the Coffee Shop was closed and the restaurant only opened for restricted hours in the evening....when we asked at Reception we were told to go along the road to a bar that served food.!!!!!
Not what we expected from Regent.