Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Royal Caribbean WORST WORST WORST

Review for the Baltic Sea Cruise on Serenade of the Seas
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ZaferKurtul
10+ Cruises • Age 60s

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Sail Date: Aug 2018
Cabin: Ocean View Balcony

We like very much cruise trips and before we enjoyed cruise trips many times. However RoyalCaribean exsperience was our first experience and definitely the LAST. We have chosen this company because our dates fit and also there is an agent in Istanbul which helped us the booking. We never thought this is such a lousy company.

First of all, the food is terrible. The quality of the food was worst I have seen in a cruise trip. Really terrible. Normally we eat at a restaurant which they serve you at the cruise trips. You think I am exaggerating but food was not eatable. Very very bad. For instance I requested ahi tuna steak last night, they brought me something fried within a burned oil. The waitress very nice and she said, sir, it is no problem I can change it if you don’t like it. Then I said yes please I like to have pasta with ketchup. You might think ahi tuna is a complicated food so not every restaurant can cook it in the right way. But I ordered salads and they were worst salads in my life. I tried to fix my dressing by myself on the table olive oil and vinegar than I was able to eat it. We made joke of it with our waiter when the food comes I started to laugh and she did the same, very nice waiter, experienced enough to make a fun of it. It is really that bad. Even the cheese they serve it is third quality. Open buffet food, teen ages food all the time, spaghetti, hamburgers, pizza, hot dogs etc no change at all. Normally other cruises they have a special food every night different. They really saved a lot of money I guess. If you go to paid restaurants which we so far tried Italian, steak restaurant and tonight we go to the sushi restaurant. Than the food becomes possible to eat but than you have to pay.

I don’t really mind the bad food too much, anyway we went to very nice restaurants an the places we visited and I consumed a very limited food at the ship.

Cabin Review

Ocean View Balcony

Cabin 6D

It was ok. Closed doors were not working we reported and than the fixed them in one day. They sent us a bottle of red wine.

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