We wanted to try a river cruise, having enjoyed a Viking Ocean Cruise last year. We have previously done ocean cruising with Seabourn and Silversea and we are looking for the right cruise line for us.
What a disappointing trip this was. River levels were low, and on the first day we were bused to Slovenia to join a boat- the Embla- , rather than sailing out of Budapest. After a week we had a 3.5 hour bus trip to transfer to the Lif where we made it to Cologne before being advised we could not travel any further and that everyone would be bussed to a hotel at Schippol airport (Amsterdam) the next day. Therefore the cruise ended a day early.
Viking are of course not responsible for the low water levels, but it was the management of the issue that left a lot to be desired -we always felt we were being kept in the dark and drip fed information. This extends to having heard NOTHING from Viking since our return - although we know other passengers who complained have been offered 25% discount off a future cruise.
Response from VikingS, Community Team
Comfortable suite with lots of room.