Viking Lif Review

4.0 / 5.0
139 reviews

Disappointing - no more Viking for us

Review for Europe Cruise on Viking Lif
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McDev
6-10 Cruises • Age 60s

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Sail Date: Aug 2018
Cabin: Veranda Suite

We wanted to try a river cruise, having enjoyed a Viking Ocean Cruise last year. We have previously done ocean cruising with Seabourn and Silversea and we are looking for the right cruise line for us.

What a disappointing trip this was. River levels were low, and on the first day we were bused to Slovenia to join a boat- the Embla- , rather than sailing out of Budapest. After a week we had a 3.5 hour bus trip to transfer to the Lif where we made it to Cologne before being advised we could not travel any further and that everyone would be bussed to a hotel at Schippol airport (Amsterdam) the next day. Therefore the cruise ended a day early.

Viking are of course not responsible for the low water levels, but it was the management of the issue that left a lot to be desired -we always felt we were being kept in the dark and drip fed information. This extends to having heard NOTHING from Viking since our return - although we know other passengers who complained have been offered 25% discount off a future cruise.

Response from VikingS, Community Team

Thank you, McDev, for taking the time to share your recent Viking experience with the cruising community. We recognize that you are one of the many affected by the itinerary changes...

Cabin Review

Veranda Suite

Cabin AA

Comfortable suite with lots of room.

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