We just returned from a "Romantic Danube" cruise. It was a total misrepresentation by Viking Cruises. The Danube water level is at the lowest it has been since 1933. Therefore the ships cannot sail. Instead we were bused from city to city spending less than 1/4 of the week on the Danube sailing. The description touted the beautiful scenery onboard the ship while sailing. Never saw it. Some of our excursions were cancelled (oh, we will refund your money for cancelled excursion).
The most disturbing part was that Viking knew about this for 1-2 months and did not notify us thereby not giving an option to change our cruise. They sent an email the day after we landed in Europe alerting us to the possibility that we may have to take buses at various places on the Danube due to the low water level. Couldn't change the cruise at that point.
We contacted Viking upon return and their response was a slight discount on our next cruise. That is worthless as we will never take another cruise with Viking.
Response from VikingS, Community Team