Explorer of the Seas Review

4.5 / 5.0
2,038 reviews

READ THIS BEFORE YOU BOOK ALASKA CRUISE

Review for Alaska Cruise on Explorer of the Seas
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Play It By Ear
10+ Cruises • Age 60s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
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Additional details

Sail Date: Aug 2018
Cabin: Ocean View

Before you book an Alaskan cruise on this ship, make sure you know about the TRUE itinerary. There was NO Tracy Arm Fjord and NO inside passage and RC knows about this ahead of time. In fact when I inquired on board as to why we weren’t returning on the inside passage, I was told the ship is too big for it, so the route that you see advertised is totally incorrect. I would call that false advertising. After 21 cruises with RC I am disappointed on how I was treated by the front desk when I inquired. Instead of listening to my complaint I was belittled like I didn’t know what I was talking about.

The dining room was great and our service was exceptional. Our state room attendant was also great. Our room showed its wear and smelled like bleach from a public restroom. Solarium and pool area was nice and the bar staff gave us great service. They somehow know your name even after one drink order.

We booked whale watching on our own in Juneau and were on a much smaller boat than what RC had available. We saw about 5 different whales and did about 34 miles round trip.

Cabin Review

Ocean View

Great service in cabin. Cabin is just starting to show it's wear.

Port Reviews

Juneau

Great sunny day with a great crew. Saw 5 whales

4 Helpful Votes
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