We chose this cruise primarily for the itinerary, especially Normandy and Paris. We frequently cruise on Celebrity, Princess and Carnival but wanted to try a river cruise. It will be our last river cruise.
For one thing, our room was incredibly small, with no room to pass between the bed and the dresser area. And we are not large people. We discovered that French Veranda means no veranda. Only a sliding door. At booking, I was told it was the only room left. That was interesting because we met another couple at dinner who said they had just gotten the last remaining room a few days before sailing.
Worse than the size was the very loud rattling of the light housing above the entrance area of the room when the engine was running. We have a sound machine but could not turn it up loud enough to cover the rattling sound which kept us awake if the ship was moving. We complained six or seven times to the front desk, first by phone and then in person. After getting no response, my wife recorded the rattling on her phone and took it down to the front desk. Several hours later, a service man appeared, agreed it was a bad rattle, and left. That was the extent of it. We had to live with it the rest of the cruise.
Response from VikingS, Community Team
Very small. Not really enough room for two average size people. Bed was comfortable and they did bring us a sheet and blanket to replace the duvet which was much too heavy and hot. There was adequate storage for our clothes. The refrigerator was nice.