Pearl Mist Review

Avoid Pearl Must

Review for Canada & New England Cruise on Pearl Mist
User Avatar
Handicapped Senior
2-5 Cruises • Age 70s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service

Additional details

Sail Date: Aug 2018

My wife, who is in a motorized wheelchair, wanted to find additional cruise lines that are handicapped friendly. Pearl Mist failed miserably. From the very start the lack of communication, coordination and staff commitment was very evident. We were picked up in Toronto almost 2 hours late with no explanation. Our trip was scheduled to end in Chicago but we discovered once on board that we were disembarking in Milwaukee. Of the 8 days we cruised my wife was unable to get off the ship 3 of those days because the crew used stairs instead of a gangplank. Two other days we were stuck in port because the tour buses lacked lifts. Never did any officer apologize to us. The food was fair but very small portions. If you enjoy river cruises book the American Queen Steamboat on the Mississippi or Columbia-Snake. You will not regret it. Sorry Pearl Mist.

Cabin Review

Cabin H

Nice size and clean

8 Helpful Votes
previous reviewnext review

Find a cruise

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.