Initially concerned after reading some reviews but it was wonderful. The service was impeccable-all were friendly and went out of their way to help people. The passengers on our cruise appeared to be quite well-off and experienced cruisers. Many were on there 4th Pearl cruise or had sailed with American Cruise (Pearl's sister company). Food was very good and loved the fact that they offered 1/2 portions at lunch and dinner. The more interesting tours are extra and I do think for the price you pay for this cruise all shore excursions should be included. .We did find out that you could have your laundry done on board but they did not advertise this There is no gift shop or spa. There are exercise machines on the 6th deck forward but they are outside so have limited usability. Average are on this cruise was probably 75 and many had limited mobility -the crew was amazing to help them. If they had scooters or walkers, the crew made sure that they got them on the buses and were very careful to describe the tours so that everyone knew what to expect.

We were on the younger side but enjoyed ourselves every day. We had a guest lecturer and entertainment every night from two-duos that alternated every other evening. There is a small library and a card room. On our "at sea" days we played trivia and bingo. We never felt bored -there was alway something to do. Highly recommend the Great Lakes tour.