We went for a destination wedding. I was very disappointed our stay in Bermuda was cut short by 3 hours. We had to leave at 2 instead of 5 because of the weather, and our glass bottomed boat excursion was cancelled. I was very disappointed.
Our housekeeper was friendly and very amiable. It annoyed me that they only gave a small sliver of soap and a terrible shampoo/conditioner mix in a pump on the wall (you can't take it w you) unlike other Cruise lines where they give you shampoo, conditioner, lotion, body wash, etc. Getting ahold of guest services was a nightmare... I had to call over and over again. Getting ahold of a restaurant to make reservations was similarly difficult.
The first day, I ordered the complimentary continental breakfast delivered to the room. It never showed. So I called room service, and the lady got very nasty with me... Apparently I didn't get my food because I neglected to put the deck number in front of my room number. I didn't know! I didn't deserve to be yelled at by the room service lady, I was really taken aback. They sent my food, but it was wrong... At least I got my coffee. I might add, this cruise had the worst coffee I've ever had. It tasted like dirt.
Lots of storage space, loved the balcony and the couch... Disappointed you didn't get shampoo, conditioner, etc like on other cruise lines...