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The A Cruise Review
4.5 / 5.0
Cruise Critic Editor Rating
4 Reviews

Itinerary interrupted by low Danube, then management stepped up!

The A Cruise Review by Critical Critic

11 people found this helpful
Trip Details
  • Sail Date: Sep 2018
  • Destination: Europe
  • Cabin Type: Standard Stateroom with French Balcony

This 60 something couple chose the Danube Flow as an affordable, first river cruise with our ideal itinerary. We flew in a day early to find an email changing the entire trip from the Danube to the Main-Rhine Canal debarking in Frankfurt. Apparently, low Danube water has been an intermittent occurrence this Summer and governments (not cruise lines) decide when you cruise. Viking took a real online bashing for their treatment of clients when this occurred.

NOT UbyUniworld, who began by giving everyone a free, unlimited alcohol package (normally $300+). After returning from a tour of Bamberg on the 2nd day, U Host Caspar announced management had determined that enough rain had fallen to still capture the highlights of the original Danube schedule, so the crew reversed direction and dropped us to tour lovely Durnstein and then met us in Vienna, where they scored us a restaurant meal. After reboarding, we sailed past Bratislava and enjoyed live jazz sax on the sunny deck cruising into Budapest. As an extra sweetener, everyone on the voyage was offered a complimentary UbyUniworld cruise in 2019. Congrats to Ellen & her team for their understanding that sacrificing some profit to achieve client satisfaction is still the best business practice!

Critical Critic's Full Rating Summary
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Cabin Review

Standard Stateroom with French Balcony
Cabin 1 209

Cabin could not have been smaller, but was efficiently organized and spotless. If you spend a lot of time in your cabin, you are missing the point.

Port & Shore Excursion Reviews

Previous Review
Critical Critic
1 Reviews Written
11 Helpful Votes
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