First, we tried to take advantage of their low airfares. However, they charged us extra to come in early and stay later since we didn’t want to use their overpriced extensions. Also, their travel group was Very difficult to deal with.
The staff was, by far, the highlight of the trip. They are extremely well trained, friendly and quick to help.
The French balcony room was very well designed and made excellent use of space. We liked the bed and the design of the shower.
The “included tours” were too large (38-42 people). In hindsight, we would have preferred no included tours, at a lower price and booked our own. In addition, some tours were not that great, even with if it had been a small group. Viviers, in particular, was a sad little forgotten town with not much to see. You had to pay a premium to get a smaller group. One such “optional” tour was 120 euros per person and the group size was 22 people.
The food was so so. We expected excellent food and got mediocre. The pre-cruise information talked of three venues, but in reality, there were two with basically the same menu.
Tandem docking, ships docked side by side, was the norm at each port, taking away the view from our French balcony on a regular basis.
There were only four ports on an 8 day cruise and very little daytime cruising. The sundeck was closed 90% of the cruise.
The overall experience:
We paid a premium to take a Viking river cruise and didn’t receive a premium experience. How anyone can give this cruis 5 stars is absurd.