We took this cruise because my husband is wholly dependent on a walker due to his rehabilitating from two broken femurs (thighbones). It was convenient to where we live and didn't involve air travel. In addition, it was mostly sea days. It started off badly, with the wheelchair supervisor slamming the footrest down on my husband's shin while assisting him into the chair. He didn't apologize or offer a band aid to quell the bleeding. We waited more than an hour for an attendant to get us to the room. The ship is really too long for someone with difficulty in walking any distance with a walker and that is my own fault for booking it. There was a helicopter rescue while at sea and we were denied access to our room for 5 hours. The announcement came while we were at breakfast and we couldn't get to our medications, reading materials, glasses. There was just about no place in the public rooms to sit (all occupied by the three floors of people who were evacuated) and we finally found the last two chairs in the library. This my 4th helicopter rescue at sea and we've never been denied access to anything but the immediate area. We could not attend some activities due to not being able to get from one place to another to get to an aisle or otherwise accessible seat for my husband. The Lido Deck was continually crowded--seemed like it was poorly arranged and not adequate for the volume of passengers. Upon disembarkation, we were kept waiting for over two hours for a wheelchair attendant; we were supposed to be off by 9:00 a.m. and it was after 10:00 a.m. when we finally got off. I had pleaded with the person doing the scheduling that we were in danger of missing our bus. We were the last two loaded on the bus.

Our waiter literally ran between tables. It would appear to me that help is stretched very thin. Service was good. Our stateroom attendant was excellent. Our cabin was one of the nicest we've had since needing an accessible one--double sized balcony.

The theater has no center aisles, is not tiered on the main floor. The seats are so broken down my husband said he felt like he needed a seat belt to keep from sliding forward. The rows are so close together that no one could possibly pass in front of the seated person who must stand each time. Read more