Regatta Review

4.5 / 5.0
423 reviews

Oceania failure

Review for the Panama Canal & Central America Cruise on Regatta
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ppandgg
2-5 Cruises • Age 70s

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Additional details

Sail Date: Oct 2018
Cabin: Penthouse Suite

I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and missed 5 excursions. Communication from Captain or cruise director was terrible. No explanation for any thing. Morale among the passengers was very poor. I'm sure they lost some loyal customers (including my husband and myself)

The food in Grand Dining Room and The Terrace is still very good, but a step down from what we experienced on previous sailings. Toscana and Polo Grill are still wonderful. Service staff in general were lovely, but some were poorly trained with snafus on drink orders and restaurant reservations which seemed to disappear even though we had the print out summary of our reservations from the front desk. There was no explanation, no apology and we were supposed to feel grateful that they managed to "fit us in."

There were power outages and some ship sections experienced non- flushing toilets at times.

Cabin Review

Penthouse Suite

roomy with plenty of storage

Port Reviews

Catalina Island (California)

Did our own walking tour.

7 Helpful Votes
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