Scenic Crystal Review

4.5 / 5.0
88 reviews

Low water problems

Review for Europe River Cruise on Scenic Crystal
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rickjanna
6-10 Cruises • Age 70s

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Sail Date: Oct 2018

Cruise was supposed to be a river cruise from Budapest to Amsterdam, however, low water levels resulted in being bussed 800 km of the 1400 km trip.

Scenic was not, of course, responsible for the low water, however, they almost certainly knew well before the Oct. 16/18 start date that they would likely have to bus passengers for more than 1/2 of the trip. They therefore should have cancelled the trip as they knew they would be unable to provide the product promised, or even a reasonable facsimile of it. This was a very expensive bus tour.

We were put up at a hotel in Budapest for 2 days before being bussed over 300 km to board our ship. We were scheduled to be on the Crystal but instead boarded the Pearl (sister ship) but for only 2 days then bussed over 300 +km to board the Opal which we were on for 6 (or maybe 7) days then bussed for about 200 km to board the Amber which we were on for 3 days.

Cabin Review

Due to low water levels we were on 3 different ships - Crystal, Opel and Amber. The Crystal was spartan with small cabins while the Opel and Amber were newer ships and had cabins that were commensurate with the price Scenic charges.

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