Sirena Review
Rating by category
Additional details
This is the first time we have used Oceania. We chose this cruise because it is about the only cruise line which circum navigates Cuba. This gave us the opportunity to visit 3 ports, Havana for 2 days, Cienfuegos and Santiago de Cuba. We also chose Oceania because we have friends who rave about Oceania service and the food.
We boarded the ship with very high expectations. Firstly, let me say the staff on Oceania are second to none. They are friendly, helpful and hospitable. Our steward did a remarkable job keeping our cabin up to the mark. The food presentation is remarkable, all food including the buffet presented beautifully.
However, the ship itself is old and tired. And it shows. We were told that 4 of Oceania ships are getting a $100 Million refurbish in the future, which will make a big difference.
Cabin Review
Concierge Level Veranda Stateroom
We had booked a cabin which turned out to be noisy 24 hours a day. On the first night this noise kept us awake and as they could not repair it, they upgraded us to a different cabin, which was very good. We thank Oceania for doing this and we appreciated it very much.
Our cabin was kept beautifully cleaned by our steward. We did not use the balcony very often as the sun shone on it all day and the weather was very hot.
We liked the Egyptian sheets and the Bvlgari toiletries. However, these did not make up for the size of the bathroom and the shower curtain, something I have not seen in a cruise ship for the past 20 years.