We had been wanting to do a European river cruise for quite a few years. We had been receiving Viking literature and finally decided to book a trip. We added on a Lucerne pre-excursion. It was a great way to get to Europe early to explore and get accustomed to the time zone difference. Viking was spot on with all the details. All their t's were crossed and their i's were dotted. We felt like royalty from the moment we got off the plane. The ship was wonderful and had all the amenities one would need. Our cabin was a comfortable retreat at the end of a long day of exploring. And the deck was a bonus for relaxing in the evening or watching the beautiful countryside go by while sailing. The tours throughout the cruise were top notch. The free tours were just as fabulous as the paid tours. The food on the ship was fabulous in both the dining room and the Aquavit. Their customer service was wonderful and top notch. As an example, while we sailed through the Rhine Gorge, it was a cool, crisp morning; they came around with blankets and hot cocoa (with a little extra "warmth" to add, if desired). The staff was amazing and most remembered our names by Day 2. They were always smiling and very attentive. We would do another Viking cruise in a heartbeat. Thanks Viking for making our dream come true!!