Ruby Princess Review

4.5 / 5.0
1,976 reviews

Shame on Ruby Princess

Review for the Mexican Riviera Cruise on Ruby Princess
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CborgAZ
10+ Cruises • Age 50s

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Sail Date: Oct 2018
Cabin: Balcony

We had high expectations for Ruby Princess but were disappointed. The entire cruise, the crew was tired, aloof and not attentive. No interest in service with a smile or going out of their way.

Bar Service:

We purchased the drink package which totaled $965 for both of us. Drinks often came out wrong. We had to tell the bartender what a Dirty Martini is. ORdered Vodka Tonic for a departure drink and it came out as a Vodka Soda with lemon. Tried to tell the cocktail server and she looked at us like we were speaking a different language. Please note, this was not just the first day. We complained on the second day and this behavior continued throughout the entire cruise.

Cabin Review

Balcony

Cabin BC

We had a balcony cabin on Lido deck. Just enough room for a bed and no side sofa. This was smaller than we were accostomed to. When the ship was moving, the room panels were creaking. Also, the open closet concept - hangers were clanking. Not comfortable at all.

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