Insignia Review

Near Mutiny On Board

Review for Canada & New England Cruise on Insignia
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Sunny Kenton
10+ Cruises • Age 70s

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Sail Date: Oct 2018
Cabin: Veranda Stateroom

We have just returned from the worst cruise experience ever. The atmosphere on board when the ship docked at Halifax was close to a mutiny. The Captain was being asked to explain why we had endured four days out of ten on the sea instead of one. Why the ship had arrived at Halifax at 22-00 ? My wife had to spend the day in the cabin due to the ship circling for most of the day feeling sick and giddy. Then to add insult to injury a bill was received from the Doctor for $445 for my wife’s treatment for sea sickness---a more appropriate action would have been a note and some flowers to say sorry. It is outrageous to charge a single dime for her treatment caused by the ineptness of the ship . One of your ship staff admitted that out of the last seven scheduled stops at Sydney only once did the ship dock

There were many guests calling for an explanation from the Captain and were given the lame excuse that he was asleep. There was not any explanation given for the delayed arrival at Halifax. The General Manager was given an extensive list of cabin numbers so that he could offer an explanation for the delays but he did not have the courtesy to reply.

There were free drinks offered to say sorry but these are of no value if you are teetotal

Cabin Review

Veranda Stateroom

Cabin B1

The cabin was comfortable although it wasn't much fun when the ship was rocking on the Ocean

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