Riviera Review

4.5 / 5.0
782 reviews

Frequent quote from staff: “this is it and nothing can be done”

Review for Transatlantic Cruise on Riviera
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Lkowen001
10+ Cruises • Age 50s

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Sail Date: Nov 2018
Cabin: Verandah Stateroom

My partner and I are frequent cruisers - 6 in 12 months including Regent (1), Celebrity (2), Viking River (2) and Oceania (1 and done!)

We specifically chose the Barcelona to Miami transatlantic crossing for its more numerous stops (6) and especially those in Canary Islands. The second night on board, we were informed by captain that due to weather system they had been monitoring for days /weeks ahead expected to hit Tenerife we would divert to Gibraltar post Malaga, Spain...implying we would stop in Gibraltar which we are NOT doing. (We were not given any advance notice of weather before embarkation although Florida head office had been monitoring with Captain for days/ weeks out...).

We are now stuck on board this ship for 8 days straight and have been told there will be no accommodation financially for TWO missed ports although the cruise line is saving significantly in not making these stops! We were also told by several frequent Oceania cruisers that they have been previously accomodated for missed ports in Bermuda (for example). Why not this cruise?.....

Cabin Review

Verandah Stateroom

Cabin B1

A very comfortable queen bed, small verandah, marble bath with decent sized bath tub and a very small seperate shower. Lots of lighting. Nicely appointed in shades of teal with gold. TV with DVD player which we utilized on very boring 8 day Atlantic crossing.

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