The low level of the Rhine could not be helped, but what was truly disappointing was Viking’s handling of the issue after the cruise.
Several weeks following the cruise, a Viking representative called us and offered us a voucher for 50% of the cost of the cruise to be used within one year on a Viking River Cruise.
First of all, many cruisers still work full-time, and would not necessarily want to go on a river cruise on their next (and, perhaps only) vacation of the year.