Norwegian Jewel Review

Not up to scratch

Review for Asia Cruise on Norwegian Jewel
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GORKOO
6-10 Cruises • Age 70s

Rating by category

Cabin
Value for Money
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Additional details

Sail Date: Nov 2018
Cabin: Mid-Ship Mini-Suite with Balcony

1. Food not great although we did enjoy some of the food in Tsar main dining room.

2 Chin Chin chinese not as good than that from our local chinese.

3 Ship late in two ports. In Kuala Lumpur, we departed at 9.00 am instead of 2.00 pm. Captain and crew did not communicate why this was necessary.

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MA

Problem with a burst water pipe - Even though we were given another cabin for the first night (and a small payment of compensation for 1 night), this problem soured the rest of the cruise for us. Guest services were not as helpful or friendly as they could have been. No toiletries (eg shower cap) provided until we rang Guest Services . We were left with only decaf coffee for our coffee machine. We asked our cabin steward for ordinary coffee only to be told the ship did not have any.

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