Norwegian Jade Review

4.0 / 5.0
2,044 reviews

Making the Best of a Cruise Cut Short

Review for the Caribbean Cruise on Norwegian Jade
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HHIturtlelady
2-5 Cruises • Age 40s

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Additional details

Sail Date: Nov 2018
Cabin: Courtyard Villa with Balcony
Traveled with children

We chose this cruise because of the timing so we could take the kids but we also chose it because of the itinerary. We had a great two days at sea. My son even won playing bingo. We got off the ship in San Juan and had a great time wandering around. Wish we had gotten there earlier to do a tour or go to one of the forts. Late that night we were told our ship had mechanical issues and we would not be proceeding with the cruise. While it was a disappointment we had to make the best of it. NCL did nothing wrong and did the best they could to compensate everyone for the loss of their trip. It was a long trip home but we have already booked another cruise using the credit NCL gave us. Only things I can say is maintain your ships better and communicate better when things like this happen.

Cabin Review

Courtyard Villa with Balcony

Cabin H4

2 bedroom Haven was the best. We had plenty of room, plenty of storage. The bathroom was amazing, love the rain shower. Would have liked the balcony to be a bit larger but when you have a private sundeck you don't really need it.

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