We have been C&A members for many years and been always pleased with the services and treatment on board of RCI ships. We been grateful to the army of the hardworking members of the RCI team, many ymployees, cabin attendants, restaurant workers, cooks, etc. for their efforts to make our vacation comfortable and enjoyable. We never complained. This time, however , we encountered something different. The detailed account of our recent misadventure is enclosed to this message. Thank you for reading

In October 2018, to celebrate a wedding anniversary, we boarded Explorer of the Seas for a 21-day cruise journey from Seattle to Sydney. In addition to cruise sailing we also planned a detailed itinerary in Australia, including flight from Sydney to Cairns, scuba diving in Great Barrier Reef for six days, and return home to Portland Oregon.

For two years prior to travel we were looking forward to once in a life time exotic adventure. My husband and I like to cruise and dance. We enjoyed RCI hospitality and have been diamond members of Crown and Anchor Society for several years. We are both seniors, but continue to work full time, therefore each vacation is very special. Read more