This is our 2nd...and last on MSC! On Seaview in September...if I had not paid in full for this cruise I would have cancelled.
Now for the reasons....both ships are beautiful but what let's MSC down is the downright rude staff on the main part of the ship. Only saving grace for me was that both times I have been In Yacht Club. A different world altogether. Every time we have ventured away from YC on both ships it has been a nightmare.
The entertainment is abysmal..MSC are claiming today on FB that they had an award on CC for best entertainment. Can't see why that would be. One half hour show at night... repetitive most nights. Entertainment elsewhere on the ship is minimal. I thought that the US sailings would be good but not a great deal of difference to be honest.
Cabin was spacious and bed comfortable. My cabin steward was fantastic as were other staff in YC...with the exception of one at concierge desk! Storage space is poor.