MSC Divina Review

Horrible and inexperienced service.

Review for the Eastern Caribbean Cruise on MSC Divina
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Lilweber
6-10 Cruises • Age 70s

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Additional details

Sail Date: Nov 2018
Cabin: Balcony Stateroom

2nd time cruising on MSCDivina. The first was wonderful, this time, horrible. We had several encounters in the dining room where we didn't get what we ordered, our party of 6 didn't get served at the same time where some were done eating while others hadn't been served. Too many inexperienced servers and assistants. Lots of not so tasty food too. The buffet was better, but nothing to write home about.

Pool service was almost non-existent, more like get your own.

The assistant manager of the jewelry department was downright rude and should look for a job where she doesn't interact with the public, as should several other staff members. Too many inexperienced servers and staff.

Cabin Review

Balcony Stateroom

Cabin B1

No problem. It was fine.

3 Helpful Votes
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