My family and I have been on approx 30 cruises. We have status with RCL (Preferred), Norwegian and Carnival. We had only heard positive things about Princess so decided to on a 7 day Princess Cruise leaving out of Ft. Lauderdale. The cruise was paid for in early November 2018 for 3 Balcony Cabins. One day before traveling to FLL for the cruise, Princess (working with partner cancelled one of our paid for cabins. This action taken after one of our cruisers was unable to join the rest of the family. In no way was there any communication to Princess that the other sailors wanted to cancel any of the 3 paid for reservations. After some haggling with Princess via Planner, they provided us with an Inside Cabin...all the way on the other side of the ship...and charged us the same price as what we had paid for the Balcony? Not only that, but as a Military Veteran of 11 years, I was informed in writing by Planner that each of the 3 cabins would be provided with $100 spending. Upon check in,, none of the 3 cabins was provided with anything. After working with Princess Customer Service Manager on the Regal, they finally decided to provide my cabin only with the $100 credit. Note that I provided a copy of my DD214 to her and to Partner and to Princess...all to no avail. There are plenty other horror stories to share about our adventure on the Regal, but that would be for another topic...also note that Carnival owns Princess, Holland and other cruise lines. So if planning a Christmas Cruise and stopping at the Caymans as example, where a Tender Boat is required, plan on waiting 3+ hours to get off the ship, and worse, each of the cruise lines only had 1-2 Tenders running at a time meaning your return back to the ship meant spending at least another 2+ hours in line...it was so bad that our ship was sailing and we still had over 1000 people waiting to be tendered back to our ship. The anger from the passengers was incredible...the ship offered everyone a glass of wine as a means of saying sorry for the inconvenience. By far the worst cruise line of the 4 i've been on. I would never recommend Princess to anyone...I will limit my cruising to Royal Caribbean and Norwegian going forward. Lesson learned!