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Viking Buri Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
142 Reviews

Cruise Outstanding but Flight Scheduling Horrible

Viking Buri Cruise Review by Smeaton-Dembo

6 people found this helpful
Trip Details
  • Sail Date: Oct 2018
  • Destination: Europe River

We, husband (75) and wife (62), have completed three Viking River cruises; Bordeaux (16), Rhine (17) and lastly Rhone (18). Our latest Viking cruise was up the Rhone River in France, from Avignon to Lyon, 28 October - December 4, 2018. Our ship was the Buri, and as far as we could tell, it was virtually identical to our previous ships, the Forseti and the Hlin; all relatively new, extremely nice ships. In 2016 and again this year, we had one of the cheapest, if not the cheapest, cabins on the lowest level, with the small, elevated windows because the cabins were half-underwater. Last year we had a cabin on the top deck with a balcony, but since we almost did not use the balcony, and primarily only used our cabin for sleeping, we think our Category E, 150 square feet cabin was sufficient. Our cabin number was #150, the most forward of the cabins. This was an advantage, since it was close to the dining room and lounge, and everything else, and we did not have to walk down a long hall to get to our cabin. Unless we get some super deal on a "better" cabin in the future, I will book a Standard cabin as far forward as possible. We extended three days in Dijon; a wonderful city. Last year we did a pre-extension in Amsterdam. The year before in Bordeaux, we did not extend; and we regretted it. I highly recommend one extends (always three days I think) pre or post cruise, if not both. Why not extend to enjoy some interesting city/town once you have flown all the way to your destination, and then take a relatively short seven-day cruise? If at the end of a cruise, you will otherwise be rushed off the ship to a bus after arriving, and will be directly transferred to the airport for your flight home without giving you the chance of visiting your departure port. At the initial departure port, you will usually have the opportunity to see something of your departure city. Adding a pre or post extension adds three days to your seven-day cruise, so your vacation will last at least ten days if not 13 days for both. Another suggestion is to sign up for at least one, if not two, excursions every day. Viking usually offers included (aka free) walking tours at every docking site. We usually take these excursions except when they conflict with a more interesting Optional (aka expensive) excursion. Yes, the Optional tours can be expensive, but they are usually great experiences. Not once have we regretted paying for Optional tours. In fact, our best memories, and most spoken experiences to others have been these Optional excursions. Most of the Optional excursions include nice bus rides in very nice buses to get you to desired sites. On our last trip, they always had a "Leisure" walking group, among the 2-3 total groups for the Included excursion, which I took because of my age/arthritis. My younger, healthier wife always went with the other walking groups that walked faster, and climbed more stairs. We still had breakfast and lunch together; it just meant that for two hours we were separated in different walking groups. We really enjoyed all the towns/cities we visited. My favorite was the very pretty, interesting, completely walled medieval city of Perouges. We also liked Avignon, Lyon and especially Dijon, and actually all points between. On the negative side, I would suggest not going in late October as we did, even though the cruise/cabins are cheaper at that time (that is why we did it). It rained at least half the time, but was not too cold. The ship has enough large umbrellas for all. We took umbrellas with us on the bus, as well as our walking tours, and if not needed simply left them on the bus when we were out of the bus. To add to the sometimes bad or marginal weather, there is the famous "Mistral" wind. Look it up on the internet. In southern France, it blows 120-160 days a year, from 54 mph to 90 mph, averaging 65 mph. I can attest that it can be a challenge walking in the rain when the Mistral is blowing. However, we survived, and were not significantly bummed-out by the weather during our trip. Some passengers sometimes stayed on-board rather than brave the bad weather, but they missed a lot. In conclusion, we once-again enjoyed our cruise + extension, and hope to book another cruise in 2019, this time on Portugal's Douro River with extension in Lisbon or possibly Spain if we can find a real sale (it always 2 for 1, so that is not a sale) price that includes free air from the West Coast. If you have not already figured it out, probably every other River cruise company is cheaper, and many have very high ratings. We will wait a couple of months for Viking to offer a good deal on the internet on a Portugal cruise, and if not forthcoming, will start investigating with Tauck, AmaWaterways, Crystal, Uniworld, and Scenic River Cruises as well as Overseas Adventure Travel and Grand Circle travel. These all provide quality River cruises, and likely at more reasonable prices than Viking. I really like Viking so I just hope I can find a Portugal trip that I can afford. There is only thing about Viking that I do not like. It is their automated flight scheduling computer program. When you book with Viking, and get the discounted or free flights, unless you pay $100 extra for each passenger for Viking's Air Plus, their computer will do all the scheduling, and it could be horrible! This is what happened to us this year. As I have written, we paid for the three-day Dijon extension. This required a two-hour bus/car transfer from Lyon to Dijon and then three days later back to Lyon where the airport is. Their computer system booked us on an early morning flight out of Lyon, so in order to make that flight; we would have had to get up in the middle of the night (actually very early morning!) in our Dijon hotel to take a bus/car to Lyon airport in time to make our flight. This was ridiculous. We paid for a three-night extension in Dijon, not a 2-1/2 night extension. I complained loudly, received no relief, paid the $200 for the Air Plus, got my flight schedules revised to be reasonable, wrote some negative reviews on line, and ended up with Viking reimbursing me for the Air Plus charges; thank you Viking. There were 14 of us from the cruise that booked the Dijon extension. Everyone but us had the same or similar problem, but had not complained and got it corrected. Therefore, 12 of them had to leave our nice Dijon 5-star hotel in the middle of the night to get to Lyon in time for their flights. I will definitely gladly pay the $100/passenger for Air Plus next time to either initially get a reasonable schedule, or perhaps only pay if they screw it up again. I guess I know what to expect now; and so should you. Well, I hope you have a good cruise. I hope Viking will allow us to make a fourth cruise with them, next year to Portugal.

Smeaton-Dembo's Full Rating Summary
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Cabin Review

Cabin Standard E 150

Small, half under-water, but OK. No room for even a chair. However, bed was very nice, and 98% of the time spent in the room we were sleeping.

Port & Shore Excursion Reviews


Every port was interesting and nice, including Avignon


Every Port was interesting, including Arles. Important to take excursions.

Beaujolais Vineyards

Every Port was interesting, including Lyon. Important to take excursions. We especially enjoyed this town.

View All 34 Beaujolais Vineyards Reviews
City Tour

Important to take every tour available

View All 47 City Tour Reviews
Wine Tasting

Important to take every tour available

View All 15 Wine Tasting Reviews

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