Sapphire Princess Review

An Open Letter To Princess

Review for Asia Cruise on Sapphire Princess
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Calif-BeachBum
10+ Cruises • Age 70s

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Sail Date: Jan 2019
Cabin: Balcony

The January 5th Southeast Asia Cruise from Shanghai to Singapore aboard the Sapphire Princess began with the worst boarding fiasco I have ever experienced, and I expect that holds true for most the other 2600+ arriving passengers as well as an untold number of those trying to disembark and catch a flight home.

I started to get the impression that this was not going to be a ‘smooth’ embarkation while checking the whereabouts of the Sapphire Princess on the MarineTraffic.com website the morning of our scheduled boarding. Though it was originally due dockside by 7:00 AM, it was listed as ‘at sea’ with a speed of 3 knots. Around 10 AM I received an email from Princess advising of a ‘delayed’ boarding time by two and a half hours. Fortunately, I was able to extend our hotel checkout by two hours along with our scheduled private transfer to port. I consider ourselves lucky, as it was Saturday and the hotel was fully booked for the night.

Right towards the end of our ‘extension’ I received an ‘update’ informing us that the boarding time had been ‘pushed back’ by another hour or two depending on cabin location. By that time our room keys did not work and it was too late to reschedule our re-scheduled transfer, so down to the lobby we went. As luck would have it, our driver was 15 minutes early.

Cabin Review

Balcony

Cabin BA

Clean and comfortable. The new pillow-top mattresses are wonderful! The large, flat-screen TV with multiple 'on-demand' options is a real plus, too,

Port Reviews

Shanghai

Taxi's are dishonest!

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