We've done a few cruises now, the Pacific Dawn about 8 years ago, Royal Carribean and MSC so generally have the gist of cruising worked out.
We know the Pacific Dawn is a bit old and dated but with an 8 & 10 year old chose the ship for the convenience of sailing from Brisbane where we live and the promise of a recent refit.
Except for a missing suitcase ship boarding went well and the ship itself wasn't too bad, what you would expect with clean rooms and generally clean ship. Once onboard there was the usual up sell of alcohol packages, services, shore excursions etc, no surprises.