We had never taken a motorized yacht before and wanted to try the smaller cruise experience. Yes the food was very good, always fresh and served timely. And the crew was very pleasant and focused on customer service. But, the ship is in disrepair. There are layers of peeling paint and rust everywhere. The entertainment is pretty lame and the specialty restaurants are nothing more than the main diningroom serves. We experienced two deck side barbecues and the second had few shrimp and no lobster. The bridge was supposed to be open to passengers when not in port and was closed half the time. So what did we like? The great waiters like Hari, Puji an amazing room steward and the Yacht Club where specialty coffees and snacks were served all day. The excursions were excellent although it took four frustrating visits to the excursion desk to get a refund. The guys working the tenders were great as were the crew in the marina. The port visits were on time and the tv offerings were nice. We found the room service to be excellent and very convenient during the 13 day mostly rough crossing. The embarkation was a disaster after sitting in a cold, dirty port in Lisbon six hours because a Windstar rep told us we could leave our luggage secured and there wasn’t anyone there from
The ship to assist us. Disembarkay was leisurely and well organized. Despite the many pluses, we won’t be sailing Windstar again.
The bed, pillows and sheets were amazing. Although the bathroom was tiny, it is well laid out and had a wonderful shower. However, the cabin was very worn and tired looking. Large stains on the rug, wallpaper coming off the walls and large water stains on the lamps. And our porthole was heavily crusted with rust. Being on the bottom of the boat was a little intimidating until we left Lisbon and comfortably survived days of rough seas without feeling seasick in our cabin. And every morning and every evening we always came back to a clean and tidy cabin with fresh drinking water thanks to the hard working cabin stewards.