Norwegian Escape Review

Not impressed!

Review for the Caribbean Cruise on Norwegian Escape
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lastcruiseever
2-5 Cruises • Age 60s

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Sail Date: Jan 2019
Cabin: Inside Stateroom

My husband and I booked this cruise to celebrate our 30th anniversary and came away wishing we had done anything else. Norwegian Cruise lines fell far short of expectations. At the time of booking we were asked if this was for a special occasion. We indicated to both the Norwegian online booking and to our travel company that we were celebrating an anniversary. Usually, most cruise ships recognize this with champagne, chocolate, flowers etc to make you feel special. We had to mention several times... at this point it seems like begging for what should be common practice. But this was really the least of our concerns.

Arriving at port to find 4000+ passengers waiting to board and no one around to give instructions or directions to was not a good start. Nor was the Norovirus that came with the ship from the previous cruise. Norwegian took way too long to initiate their protocols put in place by CDC. It was total chaos for passengers getting on board the ship like cattle being herded to slaughter. Being yelled at by Norwegian staff and Port Authority to go here or there. Get on ship told to go to 16th floor for food. Not a seat in the place. Many of us had to eat standing up as fellow passengers were rude and not allowing those with food to sit as they played on their laptops or read a book. Norwegian should have had someone overseeing this mob of a crowd and the verbal fights that broke out in front of us.

Then the staterooms all had to be disinfected so we were not able to go to our rooms until they called certain floors. This was a couple of hours more of waiting. Understandably health and safety is foremost... BUT so is the care of your passengers who paid a lot of money to take your ship over any of the others. We were not treated with respect and the staff had an "I don't care" attitude.

Cabin Review

Inside Stateroom

Cabin IF

Room was comfortable. Our cabin steward "Li" was awesome! Very hardworking and deserves to berecognized for her hard work and dedication.

Port Reviews

St. Maarten

Enjoyed seeing Mayo Beach with planes coming in. Average tour.

Antigua

We did not feel safe in this port. Many of the street vendors were in our face and wouldnt take no for an answer. At one point I was swarmed by a group while trying to make a sale with one of them. Very terrifying!

St. Kitts (Port Zante)

We walked around the city ourselves and found a cute little restaurant a couple miles away that we enjoyed marlin and some peace and quiet!

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