This was our first time sailing on MSC. Overall we were very satisfied with the cruise. The staff were all very friendly even when dealing with some not so friendly customers. We really liked the food, bars and "Drinks on us" package was fine for us. The ship is beautiful. We did miss the outside areas since you cannot walk around the whole outside without coming in. Improvement in the cleanliness of the mens washroom. The ladies was fine and clean. Good value for our money.
We liked the food and and the choices offered. Always had something we enjoyed. We are not big on entertainment, however, we enjoyed the shows we attended. Entertainment in the bars were exceptional.
Getting on and off the ship was really easy. We walked off with our luggage.
Spacious room and bed was comfortable. The balcony has a metal railing so you cannot see out without standing up. Shower worked for us, however, a larger perdon might find it hard to move. Attendant kept the room very clean.