Emerald Princess Review

4.5 / 5.0
1,873 reviews

Ship, inside and out

Review for South America Cruise on Emerald Princess
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Ano6425
10+ Cruises • Age 70s

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Sail Date: Feb 2019

The outside of this ship is well designed. Not so the inside. First the good stuff. If you like to walk a ship's promenade deck, this one is very nice. It's wide and goes all the way around the ship if you climb a few stairs, giving you great 360 views of the sea and sky. You can do the same on deck 16, also with a few stairs. The inside is different story. The design is flawed, mainly because of the way the spaces are chopped up, especially in the buffet area. Many activities occur in the atrium, but only about 100 people (out of 3000) can actually see what's going on. Deck six is chopped in a way that makes you go up, and then down a flight of stairs to the dining room. But the biggest fiasco is the poorly designed buffet. If you TRIED to design the most inconvenient buffet possible, you might not come close to this one. You just have to see for yourself. I have been on maybe 20 ships, and have never seen such a poor layout of food service and seating areas. We missed both seafood buffet and the big dessert buffet because it was held in the back portion of the buffet, and no info was posted or announced anywhere. It is a mystery to me that anyone would have ever approved such a poor design.

One very positive thing that deserves mention is the sound levels of music and background noise on the ship. The crew and sound people seemed to be very professional and kept volumes at an appropriate level everywhere. In the theater, sound levels always seemed loud enough and without distortion. I mention this because many ships just don't pay attention to this and I have seen poor sound engineers ruin a perfectly good talented performance with distorted volume levels and background music.

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