Queen Elizabeth Review

4.0 / 5.0
635 reviews

Beautiful Ship - Service needs to improve

Review for Australia & New Zealand Cruise on Queen Elizabeth
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Dracken64
2-5 Cruises • Age 60s

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Sail Date: Feb 2019

Went on a three day Melbourne - Burnie - Sydney cruise and having been on QM2 in 2017, we were really looking forward to a great time as we had on QM2.

I have to agree with others, the embarkation was messy. The ships decor is beautiful and very impressive. The ship is also better laid out than QM2. We decided to pay a little more for the Britannia Balcony Club which simply gives you your own restaurant. We arrived, the manager introduced himself, walked us to our table and as I was sitting, preceded to tell me in front of other passengers that my dress was acceptable tonight but tomorrow I should were a jacket (no formal night this night), despite me wearing a sleeveless frock coat. Short story, complained, Maitre D apologised and stated that I was a good example for the ship to accept more modern dress modes - the main issue was the public berating, I could have been asked quietly as I entered.

Dinner at the Veranda Restaurant was spectacular, the food totally amazing with great service and atmosphere. Our cabin steward was brilliant.

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