20-30 minutes for a drink. Never left the ship for their "private island". Called the front desk because there was dry blood on our sheets, we could never get through, it just rang and then a message said everyone was busy, try again later. Eventually had to take sheet from a cart in the hallway. Getting off the ship was horrifying. We needed to be on the 5th floor to get off the ship. We tried to get off the ship early by carrying our own luggage off. Traffic was so backed up that we we're standing in the back of the ship, on the 7th floor stairwell. And they kept calling more groups to get off the ship. I would think just a couple weeks after crushing 2 moorings and damaging the ship, their service would be on point. That was not the case. Drink package would have been worth it if it didn't take 30 minutes to get a drink. Food was good. But I can get good food anywhere. Please do not take a Norwegian cruise line adventure.... Ever..