Overall excellent service.
Boarding was very smooth. we were the first to board.
Rooms were smaller than other Uniworld boats. We were on the lower level. this boat had a wider wall than other boats. The boat did have a problem with a lack of hot water. cold showers were not pleasant. The water problem did seem to get better later in the cruise, but only for short showers.
Food service started a little rough. I was served raw salmon, and my wife was served raw chicken. I think it took a little while for the cooks to get used to the ovens. The food overall was very good. The lunches were outstanding. Uniworld offers local foods, and the chef did a great job with them. The only other misstep was during a flaming salmon presentation. The fire unexpectedly jumped and caught two passengers on fire. one was singed, the other had the presence of mind to roll on the ground and escaped with minor injuries.
The restaurant staff was fantastic. the really anticipated your needs. Service was always prompt and with a smile. Problems were handled very well.
Bar staff was also very good. they remembered what you liked. The only drawback was Uniworld did not include the same high quality drinks as part of the all inclusive. Many other passengers and myself were surprised to find a 9 euro fee for Makers Mark.
The wines and port served at dinner and in the bar were surprisingly good.
Excursions were changed because of maintenance on a river lock. This changed our itinerary. Overall I thought Uniworld did a good job redoing our ports.
Our favorite excursion was dinner at a winery. the owner was a real character.
The Sandman port tour would have been better if more time was added to enjoy the grounds.
Front desk staff were mostly outstanding. One new person was not up to speed yet, but was very friendly.
Lounge entertainer was better than other Uniworld boats. the additional entertainers were ok.
My favorite part was cruising by the vinyards. The landscape was beautiful.This is not a high activity cruise. It is a great cruse for someone who wants to relax and enjoy some nice wines
Smaller than other boats, but the bed was good size