We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers overall were really quite limited. That being said, this alone was not why the magic was missing for us.
The stateroom was not in the best shape when we arrived. The safe lock had not been reset (we had to wait for maintenance to reset, which was fine if that was the only issue), the clock alarm had not been reset (getting us up much too early the next day), there was hair on the shower curtain, and a pair of eyeglasses were lost in the cabin (?). The cabin and ship was especially creaky the whole trip. This was not our first cruise...so found it annoying. It negatively impacted our sleep.
The restaurant food was good but too hot for our toddler, every time. One would assume that this would be tested before plating. While the service itself was especially friendly, off-putting was the constant requests night after night for an “excellent” rating. It left us feeling soured. We didn’t need to be pushed so much. Maybe just say it once and leave it. As for the food quality outside of the restaurants and buffet, it was really bland.
See above review.