I guess their remodel lat year didn’t go well. Tv has frozen and gone out every 2 or 3 days. Toilets take 20 to 40 minutes to flush,if at all.they always apologize but that is not what we paid for.we are 3 elite captains circle members and have done this 15 day Hawaii cruiseover 10 times and never had these problems. I’ll never book the ruby again. Food was mediocre nothing to brag about.princess workers were great as usual only saving grace about this cruise...we were comped to a dinner at the new Curtis Stone restaurant ,I’m glad we didn’t have to pay the 90 dollars for 3 people because the crown grill is better!we expect better from princess maybe wait to book on the ruby untlll they get their act together?we are princess people but this was a very disappointing cruise ! Their new on demand system is like Netflix it’s great when it works? Things have to get better